We serve seniors and adults with physical, developmental, and intellectual disabilities

Who My Choice Family Care Serves

My Choice Family Care has become a driving force in helping Wisconsin seniors and adults with physical, intellectual, and developmental disabilities live more active and independent lives. While people may need some help, they are not helpless, and we recognize and respect our members’ right to choose the care they want and need. Since 2000, more than 29,400 people have made My Choice their choice—and partner—for coordinating Family Care benefits. Together with their care managers and nurses, our members create service plans that are tailored to their needs and make the best use of Medicaid funds and community resources.

Our Mission

We inspire people to experience life at its fullest by encouraging ownership of health, fostering independence, and serving the whole person; and do so with an unwavering commitment as stewards of Medicaid funding.

Our philosophy is built on a total commitment to working with members, families, advocates, friends, and others to:

  • Promote respect and dignity
  • Support the choices of our members
  • Inform members about the benefits of their choices
  • Promote member participation
  • Use cost-effective methods
  • Work within government policies and regulations

Better Care by the Numbers

My Choice currently serves just over 8,400 members in 26 counties. Of this:

  • 49 percent are senior citizens
  • 18 percent are adults with physical disabilities
  • 33 percent are adults with intellectual or developmental disabilities

More importantly, 100 percent of our members are unique individuals who deserve better care than a one-size-fits-all plan or a permanent place in an institution. We are proud to say we’ve helped over 4,000 people leave nursing homes or long-term care facilities in favor of private homes in the community. With the right care at the right time, our members feel right at home and are making the most of creative care plans that include personal and social benefits for their well-being.

Always Improving

We are continually developing networks of providers in every service area to meet needs ranging from skilled nursing and home health aides to social workers and employment coaches. With so many opportunities, we invite qualified caregivers to contact us and find out how they can be part of My Choice Family Care.

If you, a family member, or friend need help with daily activities, we invite you to learn more about managed care organizations like My Choice and the Family Care program. We are confident you’ll find care options that exceed your expectations and help you enjoy life with fewer limitations.

Making a Choice

Start by talking with your local Aging and Disability Resource Center (ADRC) and find out what’s right for you. Don’t be afraid to ask questions and get all the information you need.

of Seniors Can Stay in Their Home With Some Help
out of 10 Members are Happy With My Choice Family Care
Member Q&A
Provider Q&A